Giacomo’s in the South End (431 Columbus Ave., Boston) is currently closed (see update below), according to a tweet and a Boston Restaurant Talk story, both posted on December 12. Eater has reached out to all three locations of the Italian restaurant for comment but heretofore has not been able to speak with anyone.
The outgoing message on the North End location’s voicemail said that the South End shop is closed due to an emergency and hopes to reopen in the new year. The message did not indicate what exactly the emergency entailed.
Read the full text of the message posted on the South End restaurant’s door below:
Due to circumstances beyond our control Giacomo's South End will be temporarily closed! We deeply apologize for any inconvenience and hope to make it up to you in the near future! The Giacomo's South End crew wishes you a happy holiday and again apologizes for the great inconvenience.
In addition to the currently shuttered South End location and the original North End one (355 Hanover St., Boston), which opened over three decades ago, Giacomo’s also has a fairly new Melrose outpost (454 Main St., Melrose) that opened in mid-2016. Unlike its older predecessors, Giacomo’s Melrose accepts credit cards. All three serve a menu packed with Italian dishes and routinely have long lines.
This story will be updated as new information becomes available.
Update, January 12, 2017: According to an email sent to Eater by a representative from Giacomo’s South End location, the restaurant reopened on January 11.