clock menu more-arrow no yes

Filed under:

New Software Judges and Ranks Waitstaff

New, 3 comments

Attention all waitstaff: prepare to be judged. Quantitatively. The Herald reports that Objective Logistics, a Kendall Square startup that received $1.5 million from Google Ventures, has created software for ranking waiters and waitresses. The company plans to charge a yearly fee to restaurants that use the software, which will rank waitstaff by sales, ratings from customers and possibly tips and input from (gulp) Yelp. Restaurant employees have mixed feelings. Some think the program couldn't possibly account for the nuances that decide what makes for a quality serving experience, others say it could determine who gets to work prized shifts. The program is currently being tested at Not Your Average Joe's, where employees are surely trying to not be average.

·Cambridge co. cooks up objective server ratings [Boston Herald]

Sign up for the newsletter Sign up for the Eater Boston newsletter

Sign up for our newsletter.